Franklin County Public Health: Mental Health Resources

Franklin County Public Health has published a list of mental health support options. There are many resources there to listen and help.

Click here for the word document for the mental health resource list.


Mental Health Resources


If you or someone you know is experiencing a mental health or addiction crisis, call:

  • Netcare Access: For immediate assistance for Adults in crisis, please contact 614-276-2273.

Interpreter Services are available utilizing interpreter service (3 way)

If consumer comes to Netcare the MARTI (My Accessible Real Time Trusted Interpreter) is used for interpreter services.

    • Netcare Access is not accepting walk-ins, law enforcement or other referrals at this time. Walk-ins are only accepted with referral for the ER
  • Nationwide Children’s Hospital: For immediate assistance for a Youth (17 and under) in crisis, please contact 614-722-1800


If you are in distress, you can:

  • Franklin County Suicide Prevention Hotline, please contact: 614-221-5445 or text (texting only available 12:00 PM to 10:00 PM)
  • Teen Suicide Hotline, please contact: 614-294-3300
  • Senior Suicide Prevention Hotline, please contact: 614-3309
  • Veteran crisis line, please contact: 1-800-273-8255 option 1 (or text 838255)
  • The National Suicide Prevention Lifeline, please contact: 1-800-273-8255
  • Text 4HOPE to the Crisis Text Line at 741-741
  • Call The National Disaster Helpline at 1-800-985-5990 or text “TALKWITHUS” to 66746
    • DDH provides crisis counseling and support for anyone in the U.S. experiencing distress or other behavioral health concerns related to any natural or human-caused disaster, including public health emergencies.
  • The Trevor Project, call 1-866-488-7386 or text START to 678678. A national 24 hour, toll free confidential suicide hotline for LGBTQ Youth.
  • The Warmlines exists to help individuals in their recovery from mental health issues and let them know they are not alone. Call 614-358-8255
  • The National Domestic Violence Hotline, please contact: 1-800-799-7233 or 1-800-799-7233 for TTY or if you’re unable to speak safely, you can log onto or text LOVEIS to 22522. Interpreter Services available by Language Line



Harding Hospital PHP/IOP and STAR TRC (Group)

Service Description: Harding’s PHP/IOP programs are running virtually via WebEx this is group therapy,.  While interpreter service are available it may be challenging for group therapy.  New patients can call 614-293-9560and speak with Tonya or Amber to schedule a virtual orientation.


The STAR TRC case management team and therapists are utilizing various means to provide support, services, and therapy to our patients. The referral process remains the same for the STAR TRC. Please call 614-293-7827 (STAR) for more information.614-9600


Individual Therapy (614-293-9600) -(interpreter is available by interpreter Line)






Service Description: RiverVista is a behavioral health hospital, serving the adult and senior populations in a contemporary hearing environment. We specialize in providing care to those struggling with emotional challenges by employing progressive clinical and therapeutic techniques, focusing on the patient experience. We provide inpatient and outpatient treatment services. Providing in-patient services


Patients who display the following may be considered for our services:

  • Severe depression and anxiety
  • Suicidal or homicidal thoughts
  • Alzheimers disease and Dementia with aggressive behavioral
  • Patient exhibits uncharacteristic behaviors that could cause hard to self or others
  • Need for psychotherapeutic medication
  • Dual Diagnosis, detox is available

Interpreter Services Available by I-Pad translation

We are open 24/7 and accept walk in’s.

Referral Line: 614-643-5500

Address: 1599 Alum Creek Drive Columbus, Ohio 43209


SAFE Stations Access to Detox

In partnership with Franklin County, the Whitehall Division of Fire operates the SAFE Stations program, providing 24/7 access to eligibility screening and transport to treatment for those in active addiction. In response to the COVID-19 health crisis, temporary changes are being made to the screening process to adhere to physical distancing guidance and ensure EMS crews are available to respond to the higher volume of community 9-1-1 calls.


Starting immediately, those interested in connecting to detox for opioids, benzodiazepines, and alcohol can call Whitehall Division of Fire at 614-237-5478 to receive screening over the phone. Screening is still available over the phone 24/7 and assistance will be provided in securing a bed at a detox facility. Individuals in active addiction using additional substances or those other than what’s listed can call the same line during regular business hours Monday-Friday 8:00am-5:00pm and receive screening and assistance in finding treatment. Once screened, those with access to transportation will be able to go directly to the treatment provider. Those without access to transportation can still walk into the Whitehall Division of Fire at 390 South Yearling Road, Whitehall, OH 43213 to be screened and transported to treatment.  However, whenever possible, please use the phone screening process so we can all do our part to slow the spread of COVID-19.


Counseling/Support Groups

Pro-Bono Counseling

Service Description: Pro-Bono Counseling program is still accepting referrals. Many of their volunteers may be utilizing tele-therapy options to promote a healthy environment. Please note: Wait times may be longer than usual, but we are working diligently to get you connected.
If you have an urgent counseling need call: 614-884-7227.

Interpreter Services Provided By Spanish Coalition (They provide interpreter services in multiple languages)


Cancer Support Community Central Ohio

Service Description: Our programs and services are always provided at no cost to ensure that we do not increase the financial burden of those already coping with life-threatening issues. We serve all people with cancer—any diagnosis, any stage—and their families and caregivers. Our comfortable setting helps people find a sense of community among others with whom they can share, learn and improve their quality of life.


All of our programs, including support groups, are managed and facilitated by licensed mental health professionals who are specifically trained in Cancer Support Community philosophy, methodology and administration. Cancer Support Community provides only programs that are both purposeful and proven to be effective by sound research.


  • Programs Include: Gentle Yoga, Kids Korner: Family Yoga, Coffee and Connection, Workout with Friends, Newcomer Welcome, and Ovarian Cancer Networking Group, Delaware Tai Chi, Qigong, Brown Bag Book Club, Metastatic Support Club, Chair Yoga, Lung Cancer Support Group, Tai Chi, and Passport to Wellness: Weight Loss Challenge.

Please visit their site here for more information.


Columbus Springs PHP and IOP

Service Description: Columbus Springs has begun offering group teletherapy through Zoom’s secure video conferencing for both their partial hospitalization program (PHP) and intensive outpatient program (IOP).
Please feel free to reach out with any questions or concerns. We’re happy to help connect patients to the appropriate levels of care with assessments 24 hours a day, seven days a week.  614-717-1800 (Dublin) and 614-300-9100 (Columbus)

Interpreter Services provided by third party Interpreter Phone Line


Cornerstone of Hope

Service Description: Cornerstone of hope is now offering Telehealth, a virtual counseling service. Telehealth will allow us to continue offering our grief counseling services, while minimizing interruption of services and upholding a high standard of care.


Please call their office at 614-824-4285 to set up a Telehealth appointment today.


Depression and Bipolar Support Alliance

Service Description: DBSA online support groups provide people living with depression and bipolar disorder a place to share experiences, discuss coping skills, and offer hope to one another. DBSA support groups are peer-led, meaning they are facilitated by someone with a mood disorder. Currently there are groups for peers, young adults, friends and family members.


Please check out their website for additional information regarding meeting schedules:


POEM (Perinatal Outreach and Encouragement for Moms)

Service Description: Offer free of charge services including Mom-to-mom support over the phone, online or in groups with a casual, open session format. Referrals to specialized health care providers and community resources. An unbiased, central source of information and support.
Phone: 614-315-8989, mom to mom support line is available 7 days a week. If your call is directed to voicemail all messages requesting support are returned within 24 hours.


Grief Recovery Institute

Grief Recovery Method specialists and programs in central Ohio.

Contact Lois Hall @ and/or



NAMI Franklin County

Service Description: NAMI Franklin County is available to speak via telephone and help connect you with the resource you need. NAMI Franklin County is offering select support groups and classes online via Zoom. Visit their website here: website


  • Please call their office for assistance at 614-501-6264, during normal business hours. If you need help after

hours, please call 614-266-06709.




Online Meeting Directory for AA

Service Description: Offers a directory of AA online meetings for everyday of the week and at different times.

Online Recordings of AA speakers

Service Description: Offers online recordings of AA speakers.


Pause a While

Service Description:  provides free AA meetings, daily at 2 PM CT

Phone: 425-436-6360, access code 422932#


Peer Support

Service Description:  During this time of concern over Covid-19, individuals can become anxious and isolated. To help combat this, we would like to offer our assistance of Peer Support.  Although groups are being suspended, all of our Peer Supporters are available to provide Peer Support and resource/linkage information that someone may need by phone. Please feel free to post this information or let individuals know they can reach My RecoveryWorks Recovery Guides by phone at the numbers below or online at


Southeast Healthcare

Service Description:  Southeast Healthcare remains open to support our clients and we are collectively taking steps to protect their staff and clients who have appointments with them. They are still filling prescriptions, ensuring that clients are receiving their medications, and assess their well-being. Their addiction treatment programs continue to operate as they see their clients on an individual basis only. Groups are not long meeting at this time. They are currently exploring opportunities for behavioral and primary telehealth whenever possible.
Location: Downtown Columbus Office, 16 W. Long Street, will close daily at 5:00 PM, effective immediately. Merion Village, office hours in Columbus, 8:00 AM to 7:15 PM, Tuesday and Wednesday, and 8:00 AM to 5:00 PM, Monday, Thursday and Fridays.
Phone: In Franklin County for mental health, primary healthcare and dental care services please call our central scheduling number at 614-360-0222.


Interpreter Services Available By Interpreter Team


  • COVID-19 Mental Health Specific Resources:

o   World Health Organization (WHO):

o   Centers for Disease Control (CDC):


o   American Counseling Center:

o   City of New York Department of Health:

  • Coping With Stress During Infectious Disease Outbreaks